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THE MEANING OF PROFIT FOR KREMPYENG MARKET GRESIK’S
MERCHANTS THROUGH THE CULTURAL PERSPECTIVE
Isnaini Nur Azizah Syafitri
Muhammadiyah University of Gresik, Indonesia
isnaininur@gmail.com
PAPER INFO ABSTRACT
Received:
February 2022
Revised: March
2022
Approved: March
2022
Background: In the economic process, culture is needed. Accounting
principles actually vary depending on the cultural variations owned by a
country. Culture affects economic processes as well as the main determinants
of economic events.
Aim: This research aims to discover merchants’ thoughts on profit through
the cultural perspective.
Method: This research uses a qualitative approach that is research that
understands the phenomenon of what is being experienced by the research
subject. This study uses qualitative to describe the behavior of people, field
events, and certain activities in detail and in-depth.
Findings: a) The value of service quality is due to 3 factors, namely
tolerance, empathy, and innovation; b) The value of Islamic business ethics
2 factors, namely gratitude and alms; c) Gratitude and charity are part of
religious values; d) The need, business, and turnover of capital are attributes
in social values; and e) Profit in cultural perspectives in traders in Krempyeng
Gresik Market through the value of quality of service and the value of Islamic
business ethics that will have an impact on social value by mediated by
religious values. Where these values are used to achieve the planned goal is
to achieve the expected profit.
KEYWORDS
profit; Krempyeng Market Gresik; merchant; cultural perspective
INTRODUCTION
The market has played an important role in the country's economic development because
through the market, trade activities can run (Aprianto, 2017). The market can also help
household communities both producers and customers and the government in obtaining needs
and income. The market is able to create jobs, providing employment opportunities for the
community (Soleh, 2017). Many people depend on their lives from economic activities in the
market, either in seeking fulfillment of needs or seeking income. The market also struggles in
price stability where market prices are used as a benchmark for inflation and also a determinant
of policy by the government (Ali, Sari, & Putri, 2019).
With regard to the culture in Indonesia, traditional markets have purity based on their
culture and customs. The use of language in trading in traditional markets such as manners,
tolerance, tolerance in the process of buying and selling interactions, a typical location of
regional and strategic culture, a large sales area, the many and varied goods sold, relatively low
and cheap prices, the existence of bargains between sellers and buyers to cause familiarity
(Yulita et al., 2020). In the economic process, culture is urgently needed (Sakina, 2017).
Accounting principles actually vary depending on the cultural variations owned by a country.
Culture affects economic processes as well as the main determinants of economic events.
Pasar Krempyeng Gresik located on Jl. Governor Suryo Gresik is a community-run market
itself. Pasar Krempyeng Gresik is located close to Gresik City Market and Pasar Baru. After
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
794 Interdisciplinary Social Studies, 1(6), Mar 2022
the inauguration in 2018, traders began to sell with conditions that are very comfortable with
the situation and supportive trading conditions. The process of selling traders goes with what
is expected. The income of traders according to what is expected is even more because of the
increasingly good market conditions with the fulfillment of facilities that make customers
comfortable in shopping. However, in 2019 there has been a Covid-19 pandemic that makes
the state of Indonesia, especially the Krempyeng Gresik Market, an obstacle in terms of traders'
income. The condition of Krempyeng Gresik Market becomes quiet for visitors who shop. The
Government's decision to close many places (lockdown) makes people no longer able to leave
the house to do activities as usual. Traders are not allowed to trade during the Covid-19
pandemic. This is what makes traders' income decrease drastically so that it cannot be predicted
to return to normal.
The following is consumer visit data summarized by researchers through data collected by
related parties:
Picture 1. Visit to Krempyeng Gresik Market
Source: Trader Data in Krempyeng Gresik Market
It can be seen that the list of visits in 2020 summarized at the beginning of 2021 has
decreased drastically. Traders are unable to trade as usual due to government rules that limit
community activities. In 2021, traders are able to move their trading activities and are able to
return revenues and profits that had decreased.
The relaxation during the lockdown made the purchase volume very large
uncharacteristically large (Kuswantoro & Alfi, 2020), although the crowd at Krempyeng
Gresik Market was closely guarded by the Covid-19 task force. The solidarity of cooperation
between swords also makes the swordsmen related to each other so as to facilitate the
transaction process between sellers and buyers. In the process of unstable trading traders still
apply the existing cultural values. The culture applied is to maintain relationships with buyers
and traders.
The following are previous research related to the topics in this study.
2019 2020 2021 2022
Visitors
95453 60434 32123 75657
0
50000
100000
150000
Number
Visitors
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Table 1. Previous Research
Name (Year)
Study
Analysis
Methods
Brata (2016)
Profit In
Cultural Aspects
Amid Modern
Market Threats
Qualitative
Puspita &
Kusumaningtyas
(2018)
Meaning of
Profit
Qualitative
Mursy & Rosidi
(2013)
Meaning of
Profit Based on
Aspects of
Beliefs,
Traditions,
Rituals, and
Culture
Qualitative
Asnita (2018)
Spiritual Value
of Traditional
Market Traders
Qualitative
Syarifuddin
(2018)
Traditional
Market Culture
Qualitative
Source: Processed Researcher, 2021
Based on the description above, it can be seen that the concept of cultural values applied
by traditional traders still exists and survives even though there are patterns and lifestyles of
people who tend to change. Traders still maintain the existence of traditional markets with
cultures that they apply to earn income and profits. So with this, the author conducted a study
entitled "The Meaning Of Profit For Krempyeng Market Gresik’s Merchants Through The
Cultural Perspective." From the description of the formulation of the problem above,
researchers have a research purpose, namely to understand the meaning of profit from a cultural
perspective in Krempyeng Gresik Market traders.
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
796 Interdisciplinary Social Studies, 1(6), Mar 2022
METHOD
This research uses a qualitative approach that understands the phenomenon of what is
being experienced by the research subject (Sugiyono, 2019). This study uses qualitative to
describe the behavior of people, field events, and certain activities in detail and in-depth. This
research is used to obtain information about the source of profit and for what profit is used in
the Krempyeng Gresik Market trader in detail and in-depth. Based on this research, the analysis
unit used is the traders of Krempyeng Gresik Market.
The place that will be used in this research is at Krempyeng Gresik Market located on
Jalan Gubernur Suryo No.11, Karangturi, Kroman, Gresik District, Gresik Regency, East Java
61116. Researchers chose the research location based on considerations where Krempyeng
Gresik market is the largest traditional market in Gresik and is located in the city center. The
purpose of choosing a place is also to see the reality in the field related to activities to get profit
from the sale.
The activity carried out from this researched object is a trading activity carried out on
Krempyeng Gresik Traders. These merchants are people or shops whose main job is to sell
people's needs. This trading activity is carried out with the aim of finding a source of profit.
Based on this study, using non-probability sampling techniques were using snowball
sampling. Snowball sampling is a technique that uses samples first of small amounts and then
grows. The selection of this technique only determines one or two people but because the data
obtained is considered incomplete, researchers are looking for others to help complete the data.
The type of data used in this study is qualitative data. The primary data source in the study
was traders at Krempyeng Gresik Market, where researchers made observations and interviews
with them.
As for data analysis techniques, below is the flow.
Source: Sugiyono (2019)
In this study, to find out the validity of the data obtained by researchers at the research
center, we tried to take advantage of the member check conducted by the researcher. Member
check is the process of checking data obtained by researchers with data providers. The purpose
of the member check is to ensure that the information obtained in the survey report matches
the desired data source.
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
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RESULTS AND DISCUSSION
Observation
Observations have been made directly by researchers to observe and get an overview of
the research object, namely traders of Krempyeng Gresik Market and make observations based
on research objectives. This observation is carried out by observing the environment, services,
and profits obtained by traders of Krempyeng Gresik Market. In the process of observation
made by researchers for the first time, namely about what facilities are in krempyeng Gresik
Market. Shoppers when shopping is sometimes restless and even overheated, this is because
the air inside Krempyeng Gresik Market is not so cool. At Krempyeng Gresik Market there is
still a lack of facilities such as cooling devices. Facilities in Krempyeng Gresik Market are still
relatively manual and traditional, such as calculators. However, there are merchants who
already use cashiers in facilitating their business processes. Merchants also only provide
crackle bags for customers. The facilities provided by traders and the market are still relatively
limited. In addition, in the market, there is no sewage channel for traders. This causes the smell
in the market to be mixed.
In the process of service carried out by traders krempyeng Gresik Market, namely in
providing services to customers, not all of them are friendly. At the time of the situation of
Krempyeng Market is crowded, of course, traders are exhausted, causing service that cannot
satisfy all its customers. In the process of trading, the culture that has always been applied by
traders of Krempyeng Gresik Market is bargaining. In the process of serving buyers, many bid
on merchants for every purchase they make. There are merchants who provide offers according
to what the customer asks for and there are also traders who do not provide the offers that
customers ask for because the offer price is so far from the market price.
In addition, in the process of trading, traders use cultures related to human relations with
humans themselves such as traders with traders and traders with buyers, human relations with
nature, human relations with themselves such as the attitude of traders who are always honest
and trustworthy, and relationships with God.
Based on these observations, although many service processes, the environment, and the
profits obtained by traders are not very good, they are still able to survive and buyers still shop
at Krempyeng Gresik Market.
Interview
The interview technique in this study used first is unstructured interviews. Unstructured
interviews can be used as a data collection technique that researchers do such as making
inquiries. Where each respondent was given the same question and the researcher recorded it.
Based on the results of interviews that have been conducted on the first informant, namely
Mr. Miharjo as the chairman of Krempyeng Gresik Market who took office at the beginning of
March 2017, where he told about the management of The Gresik Krempyeng Market, the profit
of traders, the quality of service, the target, the purpose of the management process of The
Gresik Krempyeng Market and the development situation in the Gresik Krempyeng Market at
this time, Here are the results of the interview.
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
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First Informant
The first informant said that The Gresik Krempyeng Market is one of Gresik's culture and
wealth, especially the Krempyeng Gresik Market area. This market has been used as a means
of strengthening the government's capacity to increase local government revenues. Krempyeng
Gresik Market consists of 585 traders with a capacity of 700 traders. Commodities sold by
traders as many as 35 kinds of merchandise. In Krempyeng Gresik Market there are capital
offers other than their own capital from traders, consisting of savings and loan cooperatives,
BRI bank credit. Krempyeng Gresik Market now has an infrastructure, as well as new facilities,
and is quite satisfying to customers.
“.... Actually, Krempyeng Gresik market has been used by the ancestors as a trading center
because it is close to the port. Well, this market has become Gresik's own culture and wealth.
This market functions as a means to strengthen the capacity of the Local Government in terms
of increasing Local Government Revenue. Krempyeng Gresik market also has a market
infrastructure. Krempyeng Gresik market has a capacity of about 700 mbak traders but at this
time consists of 585 traders. The commodities sold by the merchants are also very much if it is
estimated that there are as many as 35 kinds of merchandise. The traders were offered capital
also from the mbak market, from the capital offer of savings and loan cooperatives, and BRI
bank credit. Krempyeng Gresik Market currently has new buildings, facilities and is quite
satisfying for mbak customers. This redevelopment is because in 2017 there was a fire that was
quite large because of the position of the market building that used to be made of wood. (The
results of the interview with the first informant, namely Mr. Miharjo as the chairman of
Krempyeng Gresik Market, on November 28, 2021).
The purpose of managing Krempyeng Gresik Market is to advance and develop the market
and traders and buyers feel satisfaction with the facilities and infrastructure provided in the
market. Inside Krempyeng Gresik Market consists of several trading blocks. All the needs of
the community are available at Krempyeng Gresik Market. Traders trade according to
conditions and situations. Like during Covid 19, traders tend to reduce their grocery stock
(daily capital) because of the quiet market conditions of buyers so it has an impact on their
income and profits which fell drastically during the pandemic.
“.... Actually, mbak if the purpose of this Krempyeng Gresik market is to advance and
develop the market so that traders and buyers are comfortable in the buying and selling
process. Inside the market, there are blocks of their own blocks such as fruits, vegetables, meat,
foodstuffs, various kinds of trees. The needs needed by the community are provided by traders
of Krempyeng Gresik Market. When covid kemaren, the merchant was sad because of the drop
of all his income. The profit they get is not like previous years. Traders also reduce their trading
stock because those who buy it are rarely mbak. (The results of the interview with the first
informant, namely Mr. Miharjo as the chairman of Krempyeng Gresik Market, on November
28, 2021).
The influence of Covid-19 had shocked traders because of the lockdown were, and traders
experienced a decrease in profit revenue. However, after the relaxation of the lockdown,
traders' profits had improved and felt enough to meet daily life even though the situation had
not improved so much. Sales of basic necessities had increased during the pandemic, the
community needed basic materials to connect life, in that area the volume of purchases was
very large as usual, although the crowd at Krempyeng Gresik Market was closely guarded by
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
799 Interdisciplinary Social Studies, 1(6), Mar 2022
the Covid-19 task force, the solidarity of cooperation between swords also made the
swordsmen relate to each other so as to facilitate the transaction process between sellers and
buyers. For now, the state of Krempyeng Gresik Market has improved again due to government
rules that require using masks, washing hands before entering the market, and requiring
vaccines for traders and the surrounding community.
“.... During the pandemic, there was a lockdown wherever mbak, until the market was also
affected. The trader's income during lockdown also really dropped drastically. When there is
a relaxation of the lockdown period, Alhamdulillah traders slightly increase their profits
because many buyers need staples for daily necessities during the lockdown. Well, if at this
time mbak has begun to stabilize even almost more increased than in previous years.
Government policies that affect buyers spending in the market. Now it's delicious, wear a mask,
wash your hands before entering the market, and also we traders are obliged to vaccinate. The
vaccine program for traders is also here because the community is already there where
vaccines are mandatory..." (The results of the interview with the first informant, namely Mr.
Miharjo as the chairman of Krempyeng Gresik Market, on November 28, 2021).
Second Informant
The second informant was one of the vegetable traders in Krempyeng Gresik Market
named Mr. Aris. Mr. Aris has been trading for 30 years. The goods sold in Mr. Aris' stall are
vegetables such as kale, spinach, cucumber, broccoli, cabbage, onions, garlic, onions, celery,
petis, tomatoes, pepper, etc.
Table 2. Details of Profit Meaning Information (Mr. Aris)
No.
Phrase
Subtopic
1
The profit I use meets the needs of life and the capital round
Necessity
2
The profit I use meets the needs of life and the capital round
Capital Round
3
I am so grateful that I am aware of this trade
Grateful
4
I like it if there are traders who offer my merchandise to their
buyers, such as mutual profiting from fellow traders.
Mutual Profit
5
Bargaining has no effect on profits, but rather helps me to add
relationships with buyers, yes silaturahim with all
Silaturahim
6
Yes mbak, I take in Malang farmers, I in addition to giving
good cultivation yes attach importance to the evidence of my
best trade goods
Proof of Trade
Goods
7
I am this if the relationship for myself yes must be honest in
trading mbak
Honest
8
Alhamdulillah mbak, by trading I also get the blessing of
Allah
Blessing
9
The pandemic is certainly worrying, so I pray and be grateful.
Grateful
10
I also maintain trading during the pandemic, applying a
culture of bargaining, honesty, and mutual benefit.
Honesty
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
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11
I also maintain trading during the pandemic, applying a
culture of bargaining, honesty, and mutual benefit.
Mutual
Source: Processed Researcher, 2021
Third Informant
Next is the third informant who is one of the grocers named Munartik's mother. Munartik's
mother began trading in 1996. He has been selling for 25 years. Goods sold in Munartik's
mother's stall are rice, sugar, oil, packaged noodles, sachet drinks, sachet snacks, packaged
bread, cigarettes, etc. The same is the case with Mr. Aris, this munartik mother's business is a
hereditary effort.
Table 2. Details of Information on the Meaning of Mrs. Munartik's Profit
No.
Phrase
Subtopic
1.
The profit is yes the top result of trading that I use for the
daily needs of the family
Necessity
2
Alhamdulillah I am grateful
Grateful
3
this profit mbak is also to return capital to make trading again
Capital Reverse
4
if the relationship with traders yes it mbak Alhamdulillah help
each other and mutual profit
Mutual Profit
5
Empathy and mutual help between these traders are very
close alhamdulillah mbak
Empathy
6
If the relationship with the multiplier I keep through the
process of bargaining mbak, someone bid until I do not get a
profit and I am sincere
Ikhlas
7
Courtesy also I apply mbak so that customers are comfortable
Polite
8
Yes, you could say that nature provides profit or loss for the
sword.
Profit
9
I think it must be trusted mbak because this is my family's
hereditary trade
Trust
10
blessings and mandates of mbak in order to achieve the
blessings and blessings of God
Grateful
11
blessings and trust, mbak, in order to achieve the blessings
and blessings of God
Trust
12
I am grateful for what I got.
Grateful
Source: Processed Researcher, 2021
Fourth Informant
Furthermore, the fourth informant was one of the fruit traders in Krempyeng Gresik market
named Mas Faqih. The Faqih family has been trading for 40 years. The business run by his
family is in the form of fresh fruits. Fruits sold such as watermelon, longan, mango, pineapple,
bengkuang, banana, durian, etc.
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Table 4. Details of Mas Faqih Profit Meaning Information
No.
Phrase
Subtopic
1
The profit is the profit that is earned during this business
mbak. For profit used my family as a fulfillment of needs in
a survival
Necessity
2
In trading, it mbak my family in addition to wanting to get a
profit it also wants to increase the friendship with many
people.
Silaturahim
3
My family is grateful that trading can meet needs.
Grateful
4
My family is grateful that trading can meet needs.
Necessity
5
With the bargaining arises a familiar impression with the
buyers so that there is a sense of empathy, tolerance in
establishing friendship.
Empathy
6
With the bargaining arises a familiar impression with the
buyers so that there is a sense of empathy, tolerance in
establishing friendship.
Tolerance
7
With the bargaining arises a familiar impression with the
buyers so that there is a sense of empathy, tolerance in
establishing friendship.
Silaturahim
8
My family is sincere if offered until the lowest price
basically not to lose.
Ikhlas
9
Although the profit obtained is only 500 rupiah is grateful
and I hope that the buyer believes and can shop again in our
store.
Grateful
10
I actually helped my father do business.
Business
11
This effort is a hereditary effort that is my current mandate .
Trust
12
Gratitude and trust in order to achieve blessings and God.
13
Gratitude and trust in order to achieve blessings and God.
Blessing
14
I am also grateful for what I got.
Grateful
15
very worried mbak, my business yes through the process of
establishing friendship to the buyers so that this business
still survives mbak
Silaturahim
Source: Processed Researcher, 2021
Fifth Informant
Furthermore, the fourth informant who is one of the fish traders in Krempyeng Gresik
Market is named Endang's father. Mr. Endang has started a trading business in 1980 or has
turned in 41 years of trading fish.
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Table 5. Details of Mr. Endang's Profit Meaning Information
No.
Phrase
Subtopic
1
Profit is the advantage of trading, this profit is basically
enough to buy trading capital
Trading Capital
2
cukup for the daily needs of my family, and can be for
charity
Almsgiving
3
I'm the same customer yes polite mbak
Polite
4
When bargaining also I sincerely if there is a high nawar
until I do not get a profit
Ikhlas
5
I am the important thing to benefit from each other .
Profit
6
Empathy must be there.
Empathy
7
Trust and honesty is the main thing mbak, because this trade
also recognizes the blessing of God.
Trust
8
Trust and honesty is the main thing mbak, because this trade
also recognizes the blessing of God.
Honest
9
I if serving yes with courtesy, friendly if anyone bargain yes
I serve too. I give eid parcels to maintain a friendship with
customers
Silaturahim
Source: Processed Researcher (2021)
Sixth Informant
Furthermore, the fifth informant named Siti's mother was one of the egg traders in
Krempyeng Gresik Market. He started trading in 2001. The items he sells are chicken eggs,
duck eggs, and quail eggs.
Table 6. Details of Information on the Meaning of Mother Siti's Profit
No.
Phrase
Subtopic
1
Profit is yes the profit of trading results, Alhamdulillah mbak
profit
Profit
2
enough for the turnover of trading capital,
Capital Turnover
3
cukup for the daily needs of the family,
Necessity
4
This and can be charitable
Almsgiving
5
If nature supports for chicken farmers to produce healthy
chickens so that they are able to produce many eggs it is a
blessing.
Blessing
6
Trust and honesty is the main thing mbak, because this trade
also recognizes the blessing of God.
Trust
7
Trust and honesty is the main thing mbak, because this trade
also recognizes the blessing of God.
Honest
8
My profit is the result of my hard work so far through doing
business, I pray that I can survive.
Business
9
I apply an attitude of tolerance, trust, honesty and provide
the best quality for the sake of my customers.
Tolerance
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10
I apply an attitude of tolerance, trust, honesty and provide
the best quality for the sake of my customers.
Trust
11
I apply an attitude of tolerance, trust, honesty and provide
the best quality for the sake of my customers.
Honesty
Source: Processed Researcher (2021)
Reduce Interview Results
Table 7. Results of Reduction Interview Meaning of Trader's Profit
Subtopic
Theme
Grateful
Religious
Value
Almsgiving
Necessity
Social Value
Business
Capital
Source: Processed Researcher, 2021
The statement that has been summarized by researchers into subtheme is the answer of the
five informants to the meaning of profits obtained from the sale of trading in Krempyeng Gresik
Market. Profit itself is intended by traders as an advantage in trading where the profits obtained
have meaning towards social and religion.
In determining the subtheme and theme on the results of the reduction of Islamic business
ethics based on Muhammad (2004) aspects in Islamic business ethics according to the teachings
of the Prophet Muhammad SAW, namely honesty, trust, sincerity, friendship with others, and
blessings.
Informants interpret the meaning of merchant cultural value as follows:
Table 8. Results of Reducing Interviews of Merchant Cultural Meaning
Subtopic
Theme
Proof of Trade
Quality of Service
Tolerance
Empathy
Polite
Honesty
Islamic Business Ethics
Trust
Ikhlas
Silaturahim
Blessing
Source: Processed Researcher, 2021
The above statement that has been summarized by researchers into sub-themes is the
answer of the five informants of Gresik Krempyeng Market traders regarding the meaning of
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
804 Interdisciplinary Social Studies, 1(6), Mar 2022
profit in a cultural perspective consisting of quality of service and Islamic business ethics
applied by Krempyeng Gresik Market traders.
Data Display
Proposition 1: Cultural Meaning Based on Market Traders Krempyeng Gresik Is A Culture
Based on The Value of Quality of Service And Islamic Business Ethics
1) The value of quality of service at Krempyeng Gresik Market traders to buyers and
customers due to 4 (four) factors, namely proof of trade, tolerance, empathy, and
courtesy. Tolerance is very important in trading because traditional markets such as
Krempyeng Gresik Market have a bargaining culture that has an agreement between
both parties, namely the trader and the buyer. This is certainly supported by empathy
and innovation.
2) The value of Islamic business ethics in Krempyeng Gresik Market traders to buyers
and customers because of 5 (five) factors, namely honesty, trust, sincerity, friendship,
and blessing. In trading, the value of trust and silaturahim is very important because it
provides added value for its trading. An honest, responsible, patient attitude applied
by traders in trading is able to create trust from buyers. With a feeling of trust, it can
attract buyers to become customers and be able to connect with the community. In
accordance with the hadith conveyed by the Prophet SAW, the Prophet said: "Whoever
is sennag expanded his sustenance and extended his life, then let him connect the
relationship of the silaturahim rope" (HR. Bukhari).
Proposition 2: Profit Based on Social Values and Religious Values
1) The social value carried out by traders in Krempyeng Gresik Market to buyers is due
to factors, namely doing business, capital rounds, needs. The result of the hard work
done by traders by trading in profit. The social value itself has a meaning where profits
are used for doing business, capital rounds, the needs of traders in Krempyeng Gresik
Market.
2) Religious value carried out by traders in Krempyeng Gresik Market to buyers due to 2
(two) factors where factor is gratitude and almsgiving. Religious value is interpreted
as the profit obtained by traders in the form of gratitude and almsgiving. These profits
are obtained by traders with an attitude of gratitude for the profits obtained and able to
do alms so that profits can be given blessings by God.
Major Proposition
The value of service quality and the value of Islamic business ethics have an impact on
social values mediated by religious values.
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
805 Interdisciplinary Social Studies, 1(6), Mar 2022
Figure 2. Data Presentation Results
Source: Processed Researcher, 2021
Conclusion Draw
From the presentation of data that has been done member checks to informants to find out
the approval of statements have been assembled by researchers so that the data inferred is more
valid. So, the meaning of profit can be obtained for traders of Krempyeng Gresik Market in
this study, namely as follows:
1) The value of service quality is due to 3 factors, namely tolerance, empathy, and
innovation;
2) The value of Islamic business ethics 2 factors, namely gratitude and alms;
3) Gratitude and charity are part of religious values;
4) The need, business, and turnover of capital are attributes in social value;
5) The value of service quality and the value of Islamic business ethics have an impact on
social values mediated by religious values.
Data Interpretation
Based on the results of Puspita and Kusumaningtyas’ research (2018), traders earn limited
income. With limited earnings, traders remain grateful for what they get. Merchants are always
grateful for what is given to God because it is enough to meet daily needs, as well as buy
merchandise again. The profit can be interpreted by welfare for traders.
In accordance with the results of research that has been conducted by researchers on the
quality of merchant service value in Krempyeng Gresik Market where there is a spread of
politeness, tolerance, empathy, proof of trade, and innovation. According to research conducted
Quality of Service:
1. Polite
2. Tolerance
3. Empathy
4. Proof of Trade
5. Innovation
Islamic Business Ethics:
1. Honesty
2. Trust
3. Silaturahim
4. Ikhlas
5. Blessing
RELIGION:
1. Gratitude
2. Charity
SOCIAL:
1. Necessity
2. Business
3. Capital Round
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806 Interdisciplinary Social Studies, 1(6), Mar 2022
by Agustin (2020) where research explained the strategy of paying attention to services to
obtain profits, traders pay attention to the value of service by maintaining ethics, meeting
customer demands, being patient, using polite language, and implementing a delivery system.
Krempyeng Gresik Market traders try to provide the best for buyers or consumers so that
they want to shop back at their stores or kiosks, for example providing the five dimensions of
the best quality of service, namely first Tangibles (tangible) such as in a clean place, fragrant,
a wide trading place so that buyers are not crowded, not muddy, and comfortable. The second
is Reliability (reliability) as when serving buyers traders must respond quickly. The third is
Responsiveness (responsiveness) such as providing good service, being polite, friendly. The
fourth is the assurance (guarantee) such as sellers have many abilities in terms of
communicating with buyers, sellers have many abilities in their service. The fifth is empathy
(empathy) as traders understand the needs of their buyers and traders memorize with buyers
who have subscribed. All these qualities are done so that buyers feel satisfied with the facilities
and infrastructure in the traditional market and still survive to shop at Krempyeng Gresik
Market, then the five dimensions of service quality are interpreted with satisfaction for market
users.
In accordance with the results of research that has been conducted by researchers on the
ethical value of Islamic business traders in Krempyeng Gresik Market where there are a
kujujuran, trust, friendship, sincereness, and blessings. Meanwhile, research conducted by
Lubis et al (2021) where the research shows the application of Islamic business ethics to
Muslim entrepreneurs in Laladon Village by applying the principles of unity, justice, trust,
responsibility, honesty, products sold halal, and not doing mall business has been applied in
entrepreneurial activities.
The result with the causal relationship of the application of Islamic business ethics which
became the cultural value of a habit run by traders of Krempyeng Gresik Market resulted in a
blessing where market traders Krempeyeng Gresik used some of the profits used to practice
shalih charity for the acquisition of business profits and grateful for all the favors. Gratitude
and charity are part of the religious value that traders have done in the Krempyeng Gresik
Market. Meanwhile, according to Yulanda's research (2019) where the study showed that the
main value of religion in traders is the value of brotherhood and a sense of success. These
values are what make the traditional market can still maintain its existence until now as well
as traders in Krempyeng Gresik Market.
There is no pleasure, whatever form it feels, but it comes from God. On that basis, God
requires man to always be grateful to Him, by always remembering that the pleasure comes
from God, continuing to say hamdalah, and further providing as his wealth in the ways that
God has spoken of. A person who has gained the knowledge to be grateful, will get blessings
in his life so that God will always multiply the pleasure for him. Allah said" And remember
when Rabbmu proclaimed: Surely if you are grateful, surely we will add (favors) to you, and
if you deny (My favor) then indeed My punishment is very painful" (Qs. Ibrahim/14:7). In
another verse, Allah says "And whoever is grateful then he is grateful for his own good" (Qs.
An-Naml/27:40). Imam Al-Qurthubi rahimahullah said: "The benefits of gratitude will not be
felt, except by the perpetrator himself. With it, he deserves perfection from the favors he has
obtained, and they will last and increase. Like gratitude, it also serves to bind the pleasures that
have been obtained and achieve the pleasures that have not been achieved" by being grateful,
The Meaning of Profit for Krempyeng Market Gresik’s Merchants through the Cultural Perspective
807 Interdisciplinary Social Studies, 1(6), Mar 2022
they can keep the enjoyment from disaster, and bring other pleasures that they have never had.
Paying Zakat (Alms), both compulsory zakat and sunnah (almsgiving), is one of the practices
that become a factor that can cause a decrease in blessing. God said. "Allah destroys usury and
nourishes alms" (QS.Al-Baqarah/2:276).
In accordance with the results of research that has been conducted by researchers on the
social value of traders in Krempyeng Gresik Market where the need, business, and capital
turnover make a reason to keep trading. Meanwhile, research conducted by Ramadhani et al
(2021) stated that one of the main things in the family is the income of a business that can
maintain the lives of family members. So that the more the number of family members eats,
the greater the dependents of the head of the family. Therefore, the contribution of being a
street shoe trader certainly has an effect in order to help the family economy. In this case, street
shoe traders in Bina Widya District of Pekanbaru City, becoming traders can contribute to the
family economy. The difference from this study is that the social value of Krempyeng Market
traders can be used for capital turnover and meeting family needs.
Krempyeng Gresik Market traders in trading are able to survive because of the social value
where traders must meet the needs of daily family life. Traders must make capital turnover
every day to continue to survive and make a profit. In doing business, of course, all traders
must use strategies to stay afloat in any circumstances, especially such as the Covid-19
pandemic.
CONCLUSION
Based on the results of this study, the following conclusions can be drawn:
1) The value of service quality is due to 3 factors, namely tolerance, empathy, and
innovation;
2) The value of Islamic business ethics 2 factors, namely gratitude and alms;
3) Gratitude and charity are part of religious values;
4) Needs, doing business, and capital turnover are attributes in social value; and
5) Profit in a cultural perspective on traders in Krempyeng Gresik Market through the
value of service quality and Islamic business ethics value that will have an impact on
social value by being mediated by religious values. Where these values are used to
achieve the planned goal is to achieve the expected profit.
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