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TAM: ACCEPTANCE OF E-LEARNING TECHNOLOGY TO
STUDENTS IN MASTERS OF MANAGEMENT LEARNING
Mochammad Khoiruddin
1
, Sri Handari Wahyuningsih
2
, Nuryakin
3
Masters of Management, Muhammadiyah University of Yogyakarta, Yogyakarta, Indonesia
1
mrkhoiruddin8@gmail.com
2
handari@umy.ac.id
3
nuryakin@umy.ac.id
PAPER INFO ABSTRACT
Received:
January 2022
Revised: March
2022
Approved: March
2022
Background: The implementation of learning with the e-learning method
requires that it be studied more deeply by looking at how the response and
acceptance of students to the e-learning-based learning process, so that it can
be seen the results of the form or method of e-learning-based learning desired
by students.
Aim: This study aims to evaluate the relationship between technology
acceptance factors and online learning for Master of Management students at
University Muhammadiyah Yogyakarta in terms of perceived usefulness,
perceived convenience, subjective norms, attitudes towards use, and
behavioral intentions.
Method: The object used in this research sample is a master of a management
student. The sample of this study consisted of 140 respondents who were
selected by the sampling method. The data analysis technique used in this
study was using Structural Equation Modeling (SEM) with the help of AMOS
23 software. Analysis of the quality testing of the data instrument in this study
used validity tests, reliability tests.
Findings: The results showed that perceived usefulness had a significant
effect on usage attitudes, usage attitudes had a significant effect on behavioral
intentions, perceived usefulness had a significant effect on perceived
convenience, perceived ease of use had a significant effect on usage attitudes,
perceived usefulness had a significant influence on subjective norms, norms
subjective does not have a significant effect on attitudes to use, subjective
norms have no significant effect on behavioral intentions.
KEYWORDS
perceived usefulness; perceived ease of use; subjective norms; attitude toward use;
behavioral intention
INTRODUCTION
Technology can be something that is useful or something that is destructive if it is not used
wisely, therefore education about technology must be developed or promoted early. Advances
in the internet and wireless technology have provided the basis for the development of
electronic learning (e-learning) (Müller & Wulf, 2020). Despite this, the tremendous
development of internet networks and technology, acceptance and use of e-learning in higher
education is at an early stage. according to Teo and Van Schaik (2012), understanding users'
intentions to use technology has become one of the most challenging problems for information
systems researchers today.
In the absence of regulations or outlines for the use of information technology in learning,
many teachers or students feel confused by the information technology-based learning system,
the unpreparedness of the infrastructure and the unpreparedness of the teachers in providing
material causes education to become chaotic and ineffective. So it is undeniable that the
material delivered by online teaching becomes ineffective and cannot be accepted by students
(Maudiarti, 2018). The use of the internet today has become an inseparable part of the lifestyle
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
703 Interdisciplinary Social Studies, 1(6), Mar 2022
of all levels of Indonesian society. According to survey data conducted by the Association of
Indonesian Internet Network Providers or (APJII) survey data in 2016 shows that students are
the largest internet users in Indonesia with a percentage of 89.7%, for the second place is
students with a percentage of 69.8%.
However, access to online or online education pages is still very lacking. This is a problem
that needs to be addressed by educators or teachers by directing students or students to be able
to use the internet in the realm of online education. Universitas Muhammadiyah Yogyakarta
has long had e-learning which was developed using UMY MyKlass and has been used as a
form of learning recognized by university leaders, students in the university environment have
used the e-learning method, either in the form of uploading documents (RPS, lecture material)
or in online learning activities such as discussions, online lectures, and online assignment
collection.
The implementation of learning with the e-learning method requires that it be studied more
deeply by looking at how the response and acceptance of students to the e-learning-based
learning process, so that it can be seen the results of the form or method of e-learning-based
learning desired by students. This study aims to determine student perceptions of acceptance
of e-learning-based education.
Hypothesis
Relationship Between Perceived Usefulness and Attitudes Towards Use
Perceived usefulness according to Davis is a person's belief that using a certain technology
will improve his performance, this understanding is used in research to predict and explain user
intentions to use technology (Teo & Van Schaik, 2012). In other studies, there is a significant
correlation in the use of the system which indicates that perceived usefulness has a direct effect
on attitudes towards use (Al-Rahmi et al., 2019), the results of other studies in Malaysia,
teaching with a cloud system, teachers can improve OD so that they can increase motivation to
use e-learning technology (Yim, et al., 2019).
H₁: There is a significant effect between perceived usefulness and attitudes towards use
Relationship of Attitude towards Use with Behavioral Intention
Attitude toward use is an attitude toward behavior that is defined as belonging to an
individual, if the user has a positive attitude then he will show a strong intention to use it. The
results of research conducted by Kuo Huang regarding living assistant technology show that
attitudes towards use have an effect on behavioral intentions, it is in line that respondents have
a positive desire to use life support tools (Kuo et al., 2020). In a study conducted by (Chaouali
& El Hedhli, 2019), it was explained that the behavior of using mobile banking had an effect
on customers' habits in life.
H₂: There is a significant effect between attitudes towards users and behavioral intentions
Relationship Between Perceived Usefulness and Perceived Ease of Use
Davis (1989) defines perceived ease of use as an individual's perception of the simple and
easy operation of a particular technology system. It is an assessment of the effort involved in
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
704 Interdisciplinary Social Studies, 1(6), Mar 2022
the use of technology, the results of research conducted by Park et al. (2018) show that
perceived usefulness has a positive impact on the perceived ease of use of TPACK in South
Korea. The results of research conducted by Aref and Okasha (2020) Egypt state that perceived
usefulness has a positive impact on perceived ease of use when using online shopping, and
these results are in accordance with the hypothesis that I am developing in this study. Davis
(1989) defines perceived ease of use as an individual's perception of the simple and easy Davis
operation of a particular technology system. It is an assessment of the effort involved in the use
of technology, the results of research conducted by Young Ju, Park, et al. (2018) show that
perceived usefulness has a positive impact on the perceived ease of use of TPACK in South
Korea. The results of research conducted by Aref and Okasha (2020) Egypt state that perceived
usefulness has a positive impact on perceived ease of use when using online shopping, and
these results are in accordance with the hypothesis in this study.
H₃: There is a significant effect between perceived usefulness and perceived ease of use
Relationship Between Perception Ease of Use and Attitude Towards Use
Several studies related to the hypothesis that I am developing include research conducted
by Jiménez-Barreto and Campo-Martínez (2018) this research is about online co-creation
research and the results of this study indicate that the perception of convenience has a positive
impact on attitudes towards use that respondents voluntarily participate in online co-creation.
and other research is about the perception of ease of showing a positive impact with attitudes
towards the use of language, people in Jordan have started using e-banking because they are
used to it (Anouze and Alamro, 2019). Other research is about the acceptance of technology
for the results of this study indicate that the perception of convenience affects the attitude
towards the use of people who will buy technological equipment (Liu and Chou 2020), and
these results are in accordance with the hypothesis that I am developing in this study.
H₄: There is a significant effect between perceived ease of use and attitudes towards use
Relationship between Perceived Usefulness and Subjective Norms
Subjective norm refers to the degree of influence of important people around the individual
during e-learning, research conducted by Muñoz-Leiva et al. (2018) on the adaptation of the
home-sharing platform by involving people from different cultures and the results of this study
are perceived usefulness has a positive effect on subjective norms in the use of HSP for all
groups and has a perceived impact. And other research is regarding the acceptance of peer to
peer payments in Spain and the results of the research carried out are perceived usefulness
showing a positive influence on subjective norms in the acceptance of peer to peer payment
systems (Kalinić, Liébana-Cabanillas, et al., 2019), and these results are in accordance with the
hypothesis in this study.
H₅: There is a significant effect between perceived usefulness on subjective norms
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
705 Interdisciplinary Social Studies, 1(6), Mar 2022
H₅
PU
SN
H₇
H₆
H₃
BI
H₂
H₄
PEU
ATU
Relationship of Subjective Norms and Attitudes Towards the Use
A person's attitude toward use is determined by his or her salient beliefs about the
consequences of performing the behavior multiplied by the evaluation of those consequences
(Davis, 1989). research conducted by (Yim et al., 2019) in research Predicting teachers’
continuance in a virtual learning environment with psychological ownership and the results of
this study with a cloud system, teachers can improve OD and are able to increase motivation
to use e-learning, so that subjective norms have a positive effect on attitudes towards use. In
another study regarding the acceptance of technology in m-learning that was carried out by
Buabeng-Andoh (2018) the study showed a significant influence between subjective norms and
attitudes towards the use of m-learning, and these results are in accordance with the hypothesis
that I am developing in this study.
H₆: There is a significant effect between subjective norms and attitudes towards use
Relationship of Subjective Norms with Behavioral Intentions
Subjective norms are defined as the individual's perception that most people who are
important to him think that he should or should not perform the intended behavior (Ajzen,
2011). Several studies have been conducted to see the relationship between the two constructs,
among others, such as that conducted by Marakarkandy et al. (2017) about enabling internet
banking adoption an empirical examination with an augmented, the results of this study
indicate that subjective norms have a positive effect on behavioral intentions in the intensity of
internet banking use. Other studies about the usage intention of e-learning for police education
and training from Rui-Hsin & Lin (2018) the results of the study show that there is a significant
influence between subjective norms and behavioral norms in police education and training
using e-learning, and these results are in accordance with the hypothesis that I am developing
in this study.
H₇: There is a significant influence between subjective norms on behavioral intentions
Figure 1. Research Model
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
706 Interdisciplinary Social Studies, 1(6), Mar 2022
METHOD
This research was conducted at the postgraduate program at Muhammadiyah University
of Yogyakarta, the subject in this study was the student postgraduate program at the
Muhammadiyah University of Yogyakarta. With the number of people as many as 345 people.
The sampling technique used by the author is purposive sampling. In the research, the
researchers got as many as 140 respondents. This study aims to collect empirical evidence, this
research is also called causality research, which aims to analyze the relationship and influence
(Cause and effect) of two or more phenomena. The tools that match the indicators are designed
using a Likert scale. The data collected was processed numerically and quantitatively analyzed
by hypothesis testing with the analytical model used, namely Structural Equation Modeling
(SEM) using Amos.
The distribution of questionnaires in this study was carried out from March to July 2021.
Before collecting data, the researchers asked the respondents whether the respondents knew
and used the e-learning, then the researcher distributed questionnaires to respondents who were
following predetermined criteria. Data were collected with a period of 5 Months for taking the
questionnaire. There were 140 questionnaires were received.
RESULTS AND DISCUSSION
Based on the results of research that has been carried out on 140 respondents through the
distribution of questionnaires, it is obtained information about the characteristics of the
respondents studied. These characteristics include gender, age, media, and how long to use e-
learning.
Validity and Reliability Test
Tabel 1. Validity And Reliability Test
CR=(Ʃλ)2
((Ʃλ)2+ƩError);
VE=(Ʃλ2)
((Ʃλ2)+ƩError);
CONCLUSION
CR ≥ 0,7
VE ≥ 0,5
PU
PU1
Good Validity
PU2
Good Validity
PU3
Good Validity
PU4
Good Validity
Ʃ
0.8901
0.6696
Good
Reliability
PEU1
Good Validity
PEU2
Good Validity
PEU3
Good Validity
PEU4
Good Validity
PEU5
Good Validity
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
707 Interdisciplinary Social Studies, 1(6), Mar 2022
PEU
Ʃ
0.9204
0.6990
Good
Reliability
NS
NS1
Good Validity
NS2
Good Validity
NS3
Good Validity
Ʃ
0.8401
0.6423
Good
Reliability
ATU
ATU1
Good Validity
ATU2
Good Validity
ATU3
Good Validity
Ʃ
0.8772
0.7044
Good
Reliability
BI
BI1
Good Validity
BI2
Good Validity
BI3
Good Validity
In the results of testing the validity and reliability, it was found that of the 15 statements
that were tested the validity of the whole was declared valid. Because the instrument meets the
acceptable standard, namely, the factor loading value 0.50 (Ghozali, 2017). In the reliability
test results, it was found that of the five variables tested for reliability, all of them were declared
reliable. Because it meets the acceptable standard, namely with the provisions of 0.70 at the
cut-off value of Construct Reliability (CR) to find out whether the data is reliable or not
(Ghozali, 2017).
The Influence between Perceived Usefulness and Attitudes towards Use
The first hypothesis, which states that there is a significant effect of perceived usefulness
on usage attitudes, is accepted with a statistical t value of 5.976 < 1.96 at a significant level p-
value of 0.000 > 0.05. the magnitude of the regression effect is 0.609 (60.9%).
The Influence between Attitude towards Use and Behavioral Intention
The second hypothesis, which states that there is a significant effect of usage attitudes on
behavioral intentions, is acceptable with a statistical t value of 8.636 > 1.96 at a significant
level p-value of 0.000 < 0.05. with the magnitude of the regression effect is 0.885 (88.5%).
The Influence between perceived usefulness and perceived ease of use
The third hypothesis, which states that there is a significant effect of perceived usefulness
on perceived ease of use, is accepted with a statistical t value of 4.580 > 1.96 at a significant
level p-value of 0.000 < 0.05. with the magnitude of the regression effect is 0.512 (51.2%).
The Influence between Perception ease of use and Attitude towards use
The fourth hypothesis states that there is a significant effect of perceived ease of use on
attitudes of use. acceptable with a statistical t value of 2.751 < 1.96 at a significant level p-
value of 0.006 > 0.05. with the magnitude of the regression effect is 0.165 (16.5%).
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
708 Interdisciplinary Social Studies, 1(6), Mar 2022
The Influence between Perceived Usefulness and Subjective Norms
The fifth hypothesis, which states that there is a significant effect of perceived usefulness
on subjective norms, is accepted with a statistical t value of 5.364 > 1.96 at a significant level
p-value of 0.000 < 0.05. with the magnitude of the regression effect is 0.558 (55.8%).
The Influence of Subjective Norms and Attitudes towards use
The sixth hypothesis, which states that there is a significant influence of subjective norms
on attitudes to use is unacceptable with a t-statistical value of 1.168 < 1.96 at a significant level
p-value of 0.243 > 0.05. with the magnitude of the regression effect is 0.095 (9.5%).
The Influence of Subjective Norms with Behavioral Intentions
The seventh hypothesis, states that there is a significant effect of subjective norms on
behavioral intentions. Unacceptable with a statistical t value of 1.428 < 1.96 at a significant
level p-value of 0.153 > 0.05. with the magnitude of the regression effect is 0.092 (9.2%).
Based on the results of the hypothesis testing conducted by researchers, it can be seen that:
(H1) which states that there is a significant effect of perceived use on attitude use, is accepted
with a statistical t value of 5.976 < 1.96 at a significant level p-value of 0.000 > 0.05. the
magnitude of the regression effect is 0.609. (H2) which states that there is a significant effect
of usage attitudes on behavioral intentions, is acceptable with a statistical t value of 8.636 >
1.96 at a significant level p-value of 0.000 < 0.05. with the magnitude of the regression effect
is 0.885. (H3) which states that there is a significant effect of perceived usefulness on perceived
ease of use, is accepted with a statistical t value of 4.580 > 1.96 at a significant level p-value
of 0.000 < 0.05. with the magnitude of the regression effect is 0.512. (H4) which states that
there is a significant effect of perceived ease of use on attitudes of use. acceptable with a
statistical t value of 2.751 < 1.96 at a significant level p-value of 0.006 > 0.05. with the
magnitude of the regression effect is 0.165. (H5) which states that there is a significant effect
of perceived usefulness on subjective norms, is accepted with a statistical t value of 5.364 >
1.96 at a significant level p-value of 0.000 < 0.05. with the magnitude of the regression effect
is 0.558. (H6) which states that there is a significant influence of subjective norms on attitudes
to use is unacceptable with a t-statistical value of 1.168 < 1.96 at a significant level p-value of
0.243 > 0.05. with the magnitude of the regression effect is 0.095. (H7) which states that there
is a significant effect of subjective norms on behavioral intentions. Unacceptable with a
statistical t value of 1.428 < 1.96 at a significant level p-value of 0.153 > 0.05. with the
magnitude of the regression effect is 0.092.
CONCLUSION
Based on the results of the hypothesis testing and discussion conducted previously, the
following conclusions can be drawn: There is a significant effect of perceived usefulness on
attitude use so that it causes changes in usage attitudes towards students who use e-learning.
There is a significant influence of attitude use on behavioral intentions so that students have
the will to continue using e-learning. There is a significant effect of perceived usefulness on
perceived ease of use. From this, we can see that students feel helped by e-learning. There is a
significant effect of perceived ease of use on the attitude of use with the existing ease, it will
TAM: Acceptance of E-Learning Technology to Students in Masters of Management Learning
709 Interdisciplinary Social Studies, 1(6), Mar 2022
change students' perspective on e-learning. There is a significant effect of perceived usefulness
on subjective norms, students can feel the usefulness of e-learning and can change their
perspective on e-learning because of the influence of other variables. There is no significant
influence of subjective norms on attitudes to use, from this the subjective norms of students
will not change their attitudes towards the use of e-learning. There is no significant effect of
subjective norms on behavioral intentions. These results indicate that students' views on
subjective norms will not change their intentions towards e-learning.
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