Creating Sustainable Content by Integrating Cultural Heritage on Instagram
DOI:
https://doi.org/10.55324/iss.v2i5.422Keywords:
Indonesian millenials, culture, social media, Instagram, sustainable contentAbstract
Background: With the extensive research conducted on millennials and their behaviors, most resulting in understanding the generations as the digital generations who are always been stereotype and linked to negative adjectives.
Aim: This research explores the various cultural heritage information use as Instagram content on a single origin coffee brand from Flores, Indonesia and gain a better understanding on how cultural heritage can become a sustainable content as an approach to digital marketing strategy.
Method: The research was conducted on thirty Instagram followers of a single-origin coffee brand based in Jakarta, that uses coffee originating from Sikka, Flores.
Findings: The descriptive analysis result from surveys and follow-up interviews resulting in three main archetypal characteristic of Indonesian Millennials in Jakarta who are more appreciative towards unorthodox content post on the brand’s Instagram account.
References
Anggreni, T., Farunik, C. G., & Hendra, H. (2021). New paradigm in millennial business: A case study of Pilona Coffee, Tangerang City. Primanomics?: Jurnal Ekonomi & Bisnis, 19(1), 206. https://doi.org/10.31253/pe.v19i1.524
Brechman, J. M., & Purvis, S. C. (2015). Narrative, transportation and advertising. International Journal of Advertising, 34(2), 366–381. https://doi.org/10.1080/02650487.2014.994803
Casaló, L. V, Flavián, C., & Ibáñez-sánchez, S. (2020). Be creative, my friend?! Engaging users on Instagram by promoting positive emotions. Journal of Business Research, November 2018, 1–10. https://doi.org/10.1016/j.jbusres.2020.02.014
Degenhard, J. (2021). Instagram users in Indonesia 2025 | Statista.
Denning, S. (2006). Effective storytelling: Strategic business narrative techniques. Strategy and Leadership, 34(1), 42–48. https://doi.org/10.1108/10878570610637885
Dessart, L., & Pitardi, V. (2019). How stories generate consumer engagement: An exploratory study. Journal of Business Research, 104(July 2018), 183–195. https://doi.org/10.1016/j.jbusres.2019.06.045
Eastman, J. K., Iyer, R., Liao-Troth, S., Williams, D. F., & Griffin, M. (2014). The role of involvement on millennials’ mobile technology behaviors: The moderating impact of status consumption, innovation, and opinion leadership. Journal of Marketing Theory and Practice, 22(4), 455–470. https://doi.org/10.2753/MTP1069-6679220407
Escalas, J. E. (2004). Narrative processing: Building consumer connections to brands. Journal of Consumer Psychology, 14(1–2), 168–180. https://doi.org/10.1207/s15327663jcp1401&2_19
Escalas, J. E., & Stern, B. B. (2002). Sympathy and empathy: Emotional responses to advertising dramas. Journal of Consumer Research, 29(4), 566–578. https://doi.org/10.1086/346251
Fischer, E. F. (2019). Quality and inequality?: creating value worlds with Third Wave coffee. 0(0), 1–21. https://doi.org/10.1093/ser/mwz044
Galdames, S., & Guihen, L. (2020). Millennials and leadership: a systematic literature review. Total Quality Management and Business Excellence, 0(0), 1–17. https://doi.org/10.1080/14783363.2020.1812380
Gumilang, M., Yuliati, L., & Indrawan, R. (2021). Repurchase intention of millennial generation in coffee shop with the coffee-to-go concepts. Academia.Edu, 8(2), 347.
Hartanti, D., & Rosari, B. de. (2011). Analisis usahatani dan rantai pemasaran kopi Arabika di Kabupaten Manggarai dan Manggarai Timur. Pelita Perkebunan, 27 (1)(90), 16.
Hartman, J. L., & McCambridge, J. (2011). Optimizing millennials’ communication styles. Business Communication Quarterly, 74(1), 22–44. https://doi.org/10.1177/1080569910395564
IDN. (2020). Indonesia millennial report 2020. In IDN Research Institute (Vol. 01).
Manney, P. J. (2008). Empathy in the time of technology: How storytelling is the key to empathy. Journal of Evolution and Technology, 19(1), 51–61.
Manzo, J. (2014). Machines, people, and social interaction in “Third-Wave” coffeehouses. Journal of Arts and Humanities, 3(8), 1–12.
Nassaji, H. (2015). Qualitative and descriptive research: Data type versus data analysis. Language Teaching Research, 19(2), 129–132. https://doi.org/10.1177/1362168815572747
Nicoli, N., Henriksen, K., Komodromos, M., & Tsagalas, D. (2022). Investigating digital storytelling for the creation of positively engaging digital content. EuroMed Journal of Business, 17(2), 157–173. https://doi.org/10.1108/EMJB-03-2021-0036
Nurhayati-Wolff, H. (2021). Indonesia: share of Instagram users by age 2021 | Statista.
Park, C. I., & Namkung, Y. (2022). The effects of Instagram marketing activities on customer-based brand equity in the coffee industry. Sustainability (Switzerland), 14(3). https://doi.org/10.3390/su14031657
Porter, T. H., Gerhardt, M. W., Fields, D., & Bugenhagen, M. (2019). An exploratory study of gender and motivation to lead in millennials. Journal of Social Psychology, 159(2), 138–152. https://doi.org/10.1080/00224545.2019.1570902
Prakosa, A. (2019). Generasi third wave coffee?: Perspektif milenial terhadap kopi gelombang ketiga. Bisman, 2(2), 106–118.
Prensy, M. (2001). Digital natives, digital immigrants. On The Horizon (NCB University Press), 9(5).
Purnomo, M. (2018). Contesting Indonesia’s single origin coffee market: A dynamic capabilities perspective. Asian Social Science, 14(8), 91. https://doi.org/10.5539/ass.v14n8p91
Purnomo, M., Daulay, P., Riyanto, S., Utomo, M., Otten, F., & Heiko, F. (2018). Connoisseur consumers, dynamics capabilities and sustainability of Indonesian single origin coffee consumption. December. https://doi.org/10.20944/preprints201812.0181.v1
Rodney, A. G., & Anindya, M. (2021). Bali coffee origin’s new wave. Afterhours Books.
Samoggia, A., & Riedel, B. (2018). Coffee consumption and purchasing behavior review: Insights for further research. Appetite, 129, 70–81. https://doi.org/10.1016/j.appet.2018.07.002
Shaw, J., Kelly, P., & Semler, L. E. (2013). Storytelling: Critical and creative approaches. In Storytelling: Critical and Creative Approaches. https://doi.org/10.1057/9781137349958
Tedjakumala, I., Damayani, N. A., Mulyana, D., & Susie Perbawasari. (2022). Integrating culture on coffee brand’ s Instagram posts for Jakarta millenials. 15(7), 1–7.
Wang, T., Ghalih, M., & Porter, G. A. (2017). Marketing public relations strategies to develop brand awareness of coffee products. 5(3), 116–121. https://doi.org/10.11648/j.sjbm.20170503.15
Woodside, A. G. (2010). Brand-consumer storytelling theory and research: Introduction to a psychology & marketing special issue. Psychology and Marketing, 27(6), 531–540. https://doi.org/10.1002/mar.20342
Yang, K., Kim, H. M., & Tanoff, L. (2020). Signaling trust: Cues from Instagram posts. Electronic Commerce Research and Applications, 100998. https://doi.org/10.1016/j.elerap.2020.100998
Zamrudi, M. F. Y., & Il-Hyun, B. (2018). Challenge of social media marketing & effective strategies to engage more customers: Selected retailer case study. International Journal of Business and Society, 19(3), 851–869.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Ingrid Tedjakumala, Ninis Agustini Damayanti, Deddy Mulyana, Susie Perbawasari
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.