The Influence of Organizational Culture and Organizational Support on Organizational Citizenship Behavior (OCB) in Employees of Regional Public Companies
Downloads
This study aims to determine the influence of Organizational Culture (X1) and Organizational Support (X2) on Organizational Citizenship Behavior (OCB) (Y) in employees of regional public companies in 2026. This study uses a quantitative approach with a verifiable descriptive method. Data was collected through a questionnaire from 108 employees who were determined using the Slovin formula with a margin of error of 5%. Data analysis techniques include classical assumption test, multiple linear regression analysis, t-test, F-test, and deter-mination coefficient analysis with the help of IBM SPSS version 29 for Windows device. The results of the study show that Organizational Culture and Organizational Support simultaneously have a positive and significant effect on Organizational Citizenship Behavior. These findings are supported by a deter-mination coefficient (Adjusted R Square) value of 0.354, which indicates that Organizational Culture and Organizational Support are able to explain the variation in OCB by 35.4%, while the rest is influenced by other variables outside the study. Partially, Organizational Culture has a positive and significant influence on OCB, similarly Organizational Support shows a positive and significant influence on OCB, with Organizational Support having a more dominant influence. The resulting regression equation shows that an increase in Organizational Culture and Organizational Support will be followed by an increase in employee OCB behavior. These findings affirm that strengthening organizational cultural values and providing fair and sustainable organizational support are important factors in encouraging employee voluntary work behaviors that support organizational effectiveness.
Andriyanti, N. P. V., & Suryani, I. R. (2023). Perceived organizational commitment mediates the effect of perceived organizational support and organizational culture on organizational citizenship behavior. Quality – Access to Success, 24(192), 376–384. https://doi.org/10.47750/qas/24.192.45
Blau, P. M. (1964). Exchange and power in social life. New York, NY: Wiley.
Claudia, M. (2023). The influence of perceived organizational support, job satisfaction and organizational commitment toward organizational citizenship behavior (A study of the permanent lecturers at University of Lambung Mangkurat, Banjarmasin). International Journal of Membrane Science and Technology, 10(2), 879–891. https://doi.org/10.15379/ijmst.v10i2.1318
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Fajar, T. N., & Djamil, M. (2024). Pengaruh budaya organisasi dan kepuasan kerja terhadap organizational citizenship behavior melalui komitmen organisasi sebagai variabel intervening (Studi pada Kantor Pusat Kalla Toyota di Kota Makassar). Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), 5(3), 1–115.
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25 (Edisi 9). Semarang: Badan Penerbit Universitas Diponegoro.
Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM Semarang: Badan Penerbit Universitas Diponegoro.
Kasyfillah Muhamad, J. O. (2024). Pengaruh budaya organisasi terhadap organizational citizenship behavior pembimbing kemasyarakatan di Bapas Kelas I Malang. Journal of Manajemen, 17(1), 77–86.
Lubalu, M. S., Foeh, J. E., Niha, S., & Author, C. (2023). Pengaruh dukungan organisasi dan budaya organisasi melalui komitmen organisasi sebagai variabel mediasi terhadap OCB. Jurnal Ilmu Manajemen Terapan, 4(4), 506–515.
Maskanah, Saddewisasi, W., & Budiati, Y. (2024). Pengaruh dukungan organisasi dan kepribadian terhadap organizational citizenship behavior dimediasi variabel komitmen organisasi (Studi pada Polrestabes Semarang). SEIKO: Journal of Management & Business, 7(1), 653–668.
Maziati, A., Budiati, Y., Santoso, D., & Semarang, U. (2024). Job satisfaction serves as a mediating variable in the relationship between organizational citizenship behavior and employee involvement and organizational support (Study at KPP Madya Dua Semarang). Management Studies and Entrepreneurship Journal, 5(2), 3368–3377.
Ningrum, N. R., & Mayalangi, R. F. (2022). Pengaruh budaya organisasi, komitmen organisasi, dan kepuasan kerja terhadap organizational citizenship behavior (OCB). UPY Business and Management Journal (UMBJ), 1(2), 27–34. https://doi.org/10.31316/ubmj.v1i2.2791
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563.
Restanti, Y., Kurniawan, I. S., & Kusuma, N. T. (2024). Pengaruh perceived organizational support, komitmen organisasional, dan keterlibatan kerja terhadap organizational citizenship behavior. Jurnal Manajemen Terapan dan Keuangan, 13(01), 213–221. https://doi.org/10.22437/jmk.v13i01.30957
Robbins, S. P., & Judge, T. A. (2013). Organizational behavior. Pearson.
Setyowati, T., Tyas, W. M., & Qomariah, N. (2023). The role of organizational culture and professionalism in improving lecturer performance with organizational citizenship behavior based on spiritual (OCBBOS) as intervening variables. Jurnal Aplikasi Manajemen, 21(3), 784–801. https://doi.org/10.21776/ub.jam.2023.021.03.16
Solahudin, Ade, Siska Ernawati Fatimah, dan Lisa Harry Sulistiowati. 2024. “Faktor-Faktor Yang Mempengaruhi Komitmen Afektif”. Edelweiss Sains dan Teknologi Terapan 8 (6):3475-83. https://doi.org/10.55214/25768484.v8i6.2738.
Sugiyono. (2018). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Sulistyawati, N. L. K. S., Dewi, I. A. S. M., & Sihombing, I. H. H. (2023). Pengaruh perceived organizational support dan gaya kepemimpinan transformasional terhadap organizational citizenship behavior di Plataran Ubud Hotel & Spa. Jurnal Kepariwisataan, 22(1), 99–111. https://doi.org/10.52352/jpar.v22i1.897
Winoto, S. A., Priadana, S., Indah, D. Y., & Pasundan, U. (2020). Komitmen dan budaya organisasi terhadap organizational citizenship behavior (OCB). Jurnal Riset Bisnis dan Manajemen, 13(2), 97–103. https://doi.org/10.23969/jrbm.v13i2.4039
Copyright (c) 2026 Ale Alby Romeo, Lisa Harry Sulistiyowati

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.







