Organizational Commitment Mediating the Influence of Training and Work Motivation on Employee Performance
ackground: Along with the development of technology and information and the need for education in Indonesia which continues to increase, it has resulted in competition among existing universities. Based on data from the Secretariat of the Directorate General of Higher Education, the number of universities in Indonesia reached 4,593, of which 74.09% of the number followed the education reference provided by the Directorate General of Higher Education, Research and Technology (DIKTI). This results in every existing college must be able to improve quality in order to compete with other universities.
Aim: This study discusses the effect of training and work motivation on employee performance with organizational commitment as a mediation variable.
Method: This research is explanatory research with a quantitative type of research. The sampling technique used in this study was non-probability sampling using saturated samples. Statistical analysis in this study was processed using the SEM-PLS analyzer.
Findings: Organizational commitment mediated the role of the influence of work motivation on the performance of educational personnel at the Faculty of Agriculture, University of Brawijaya. It is because when employees have very high motivation and the motivation has been fulfilled by the organization, they will be more loyal to the organization and will indirectly improve employee performance.
Alcover, C. M., Chambel, M. J., & Estreder, Y. (2020). Monetary incentives, motivational orientation and affective commitment in contact centers. A multilevel mediation model. Journal of Economic Psychology, 81. https://doi.org/10.1016/j.joep.2020.102307
Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture. European Research on Management and Business Economics, 28(1), 100177. https://doi.org/10.1016/j.iedeen.2021.100177
Ardianti, F. E., Qomariah, N., & Wibowo, Y. G. (2018). Pengaruh motivasi kerja, kompensasi dan lingkungan kerja terhadap kepuasan kerja karyawan (Studi kasus pada PT. Sumber Alam Santoso Pratama Karangsari Banyuwangi). Jurnal Sains Manajemen Dan Bisnis Indonesia, 8(1). https://doi.org/10.32528/smbi.v8i1.1764
Armstrong, M., & Taylor, S. (2014). Armstrong’s handbook of personnel management practice (13th ed.). KoganPage.
Asiamah, N., Mensah, H. K., & Ocra, B. (2019). An assessment of education, in-service training and tenure prolongation as methods for enhancing nursing performance. International Journal of Health Care Quality Assurance, 32(6). https://doi.org/10.1108/IJHCQA-07-2018-0190
Avittathur, B., & Ghosh, D. (2020a). Operations and supply chain management: The initial journey. In Excellence in Supply Chain Management (pp. 1–8). Routledge.
Avittathur, B., & Ghosh, D. (2020b). Operations and supply chain management. In Excellence in Supply Chain Management (pp. 1–8). Routledge. https://doi.org/10.4324/9780429026874-1
Beltrán-Martín, I., & Bou-Llusar, J. C. (2018). Examining the intermediate role of employee abilities, motivation and opportunities to participate in the relationship between HR bundles and employee performance. BRQ Business Research Quarterly, 21(2). https://doi.org/10.1016/j.brq.2018.02.001
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001
Guan, X., & Frenkel, S. (2019). How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms. Personnel Review, 48(1), 163–183. https://doi.org/10.1108/PR-05-2017-0141
Hasmalawati, N. (2018). Pengaruh kualitas kehidupan kerja dan motivasi kerja terhadap kinerja karyawan. Intuisi: Jurnal Psikologi Ilmiah, 10(1), 26–35.
Hendiawan, A. (2020). Pengaruh pelatihan dan motivasi terhadap kinerja pengajar melalui mediasi kompetensi. Dinamika Bahari, 1(2). https://doi.org/10.46484/db.v1i2.241
Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7). https://doi.org/10.1108/IJPPM-05-2018-0174
Jaworski, C., Ravichandran, S., Karpinski, A. C., & Singh, S. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment. International Journal of Hospitality Management, 74(February), 1–12. https://doi.org/10.1016/j.ijhm.2018.02.011
Lee, M. T., & Raschke, R. L. (2016). Understanding employee motivation and organizational performance: Arguments for a set-theoretic approach. Journal of Innovation and Knowledge, 1(3), 162–169. https://doi.org/10.1016/j.jik.2016.01.004
Loor-Zambrano, H. Y., Santos-Roldán, L., & Palacios-Florencio, B. (2022). Relationship CSR and employee commitment: Mediating effects of internal motivation and trust. European Research on Management and Business Economics, 28(2). https://doi.org/10.1016/j.iedeen.2021.100185
Mardanov, I. (2020). Intrinsic and extrinsic motivation, organizational context, employee contentment, job satisfaction, performance and intention to stay. Evidence-Based HRM, 9(3). https://doi.org/10.1108/EBHRM-02-2020-0018
Mihardjo, L. W. W., Jermsittiparsert, K., Ahmed, U., Chankoson, T., & Iqbal Hussain, H. (2021). Impact of key HR practices (human capital, training and rewards) on service recovery performance with mediating role of employee commitment of the Takaful industry of the Southeast Asian region. Education and Training, 63(1), 1–21. https://doi.org/10.1108/ET-08-2019-0188
Mohammad, A. A. S., Alshura, M. S. K., Al-Hawary, S. I. S., Al-Syasneh, M. S., & Alhajri, T. M. S. (2019). The influence of internal marketing practices on the employees’ intention to leave: A study of the private hospitals in Jordan. International Journal of Advanced Science and Technology, 29(5).
Moradi, L., Mohamed, I., & Yahya, Y. (2018). The effect of organizational commitment and e-training on e-tourism job performance. International Journal on Advanced Science, Engineering and Information Technology, 8(6). https://doi.org/10.18517/ijaseit.8.6.6665
Nugraha, R. S. (2017). Komitmen Organisasional Sebagai Mediasi Pengaruh Pelatihan Dan Disiplin Kerja Terhadap Kinerja Pegawai. Jurnal Bisnis Dan Manajemen, 4(1), 55–63. https://doi.org/10.26905/jbm.v4i1.1712
Nurhayati, H. (2018). Pendidikan dan pelatihan sebagai upaya peningkatan kinerja pustakawan Nurhayati Ali Hasan. Libria, 10(1), 95–115.
Ocen, E., Francis, K., & Angundaru, G. (2017). The role of training in building employee commitment: the mediating effect of job satisfaction. European Journal of Training and Development, 41(9), 742–757. https://doi.org/10.1108/EJTD-11-2016-0084
Pang, K., & Lu, C. S. (2018). Organizational motivation, employee job satisfaction and organizational performance: An empirical study of container shipping companies in Taiwan. Maritime Business Review, 3(1). https://doi.org/10.1108/MABR-03-2018-0007
Rawashdeh, A. M., & Tamimi, S. A. (2020). The impact of employee perceptions of training on organizational commitment and turnover intention: An empirical study of nurses in Jordanian hospitals. European Journal of Training and Development, 44(2–3), 191–207. https://doi.org/10.1108/EJTD-07-2019-0112
Rivai, V. (2009). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktik. Raja Grafindo Persada.
Robbins, P. S. (2008). Organizational behaviour (D. Engelica, Ed.; Trans.). Prentice Hall Inc.
Salem, I. E. B., & Abdien, M. K. (2017). Implementation of employee cross-training during perilous conditions in hotels. Tourism Management Perspectives, 23. https://doi.org/10.1016/j.tmp.2017.05.005
Selvarajan, T. T., Singh, B., & Solansky, S. (2018). Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees. Journal of Business Research, 85(August 2017), 142–154. https://doi.org/10.1016/j.jbusres.2017.11.043
Sharma, S., Prakash, G., Kumar, A., Mussada, E. K., Antony, J., & Luthra, S. (2021). Analysing the relationship of adaption of green culture, innovation, green performance for achieving sustainability: Mediating role of employee commitment. Journal of Cleaner Production, 303, 127039. https://doi.org/10.1016/j.jclepro.2021.127039
Solimun, Fernandes, A. A. R., & Nurjannah. (2017). Metode statistika multivariat pemodelan persamaan Struktural (SEM) Pendekatan WarpPLS. In Metode Statistika Multivariat Pemodelan Persamaan Struktural (SEM) Pendekatan WarpPLS.
Suarjana, A. A. G. M., Putra, I. K. M., & Susilawati, N. L. N. ayu S. (2016). Pengaruh motivasi kerja dan kepuasan kerja terhadap komitmen organisasi serta dampaknya terhadap kinerja pegawai PLN Rayon Gianyar di Kabupaten Gianyar. Jurnal Bisnis Dan Kewirausahaan, 12(1), 1–11.
Tan, Y., Geng, S., Katsumata, S., & Xiong, X. (2021). The effects of ad heuristic and systematic cues on consumer brand awareness and purchase intention: Investigating the bias effect of heuristic information processing. Journal of Retailing and Consumer Services, 63(July), 102696. https://doi.org/10.1016/j.jretconser.2021.102696
Wahyuni, Y. K. H. & S. (2016). Pengaruh pelatihan-pengembangan dan motivasi terhadap peningkatan kinerja pegawai dengan mediasi komitmen organisasi. Jurnal Bisnis Dan Manajemen, 16(Right issue), 89–104.
Waris, A. P. M. dan A. (2015). Effect of training, competence and discipline on employee performance in company (Case study in PT. Asuransi Bangun Askrida). Procedia - Social and Behavioral Sciences, 211, 1240–1251. https://doi.org/10.1016/j.sbspro.2015.11.165
Watson, A. W., Taheri, B., Glasgow, S., & O’Gorman, K. D. (2018). Branded restaurants employees’ personal motivation, flow and commitment: The role of age, gender and length of service. International Journal of Contemporary Hospitality Management, 30(3). https://doi.org/10.1108/IJCHM-02-2017-0075
Wicaksono, W., Suyatin, S., Cahyadi, E., Adie, P. G. K., & Lesmono, M. A. (2021). Effect of competency and career development on employee performance at PT. Indojaya Sukses Makmur in Jakarta. Kontigensi: Jurnal Ilmiah Manajemen, 9(1), 107–115.
Yao, T., Qiu, Q., & Wei, Y. (2019). Retaining hotel employees as internal customers: Effect of organizational commitment on attitudinal and behavioral loyalty of employees. International Journal of Hospitality Management, 76. https://doi.org/10.1016/j.ijhm.2018.03.018
Yasa, I. G. R., & Dewi, A. A. S. K. (2019). Motivasi kerja sebagai variabel mediasi Fakultas Ekonomi dan Bisnis Universitas Udayana, Bali, Indonesia ABSTRAK Kepuasan kerja adalah suatu keadaan karyawan merasa puas terhadap pekerjaannya. E-Jurnal Manajemen Unud, Vol. 8, No. 3, 2019:1203 – 1229, 8(3), 1203–1229.
Yousaf, A., Yang, H., & Sanders, K. (2015). Effect of intrinsic and extrinsic motivation on task and contextual peformance of Pakistani Professionals: The mediating role of commitment foci. Journal of Managerial Psycholog, 30(2), 133–150.
Yukama, E., Pragiwani, M., & Suriawinata, I. S. (2020). Effect of the employee recruitment process, quality of human resources and work motivation on employees performance at Indonesian Police Criminal Investigation Agency, Forensic Laboratory Centere. Indonesian Journal of Business, Accounting and Management, 3(2), 104–109.
Copyright (c) 2023 Evi Nawangsari, Mintarti Mintarti, Sudjatno Sudjatno
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
